Deputy Director, Education Division – Carli Schiffner

I am so delighted to announce that Carli Schiffner has accepted Jan Yoshiwara’s invitation to join the SBCTC agency staff.

As the new deputy director for the education division, Carli will work closely with Jan, the education division staff, and you—staff, faculty, and administrators at our colleges—to provide leadership for our agency and the college system on education policies and partnerships.

Carli will officially start at SBCTC on September 1.

Please join me in welcoming Carli as our new Ed Division leader!

A Few Words About Carli from Jan Yoshiwara

Carli is currently vice president for instruction at Wenatchee Valley College and oversees the Omak campus for WVC.  Among her accomplishments are successfully launching the college’s applied bachelors degrees, developing award winning partnerships with the Colville Confederated Tribes, successfully negotiating two faculty contracts, implementing new program review and curriculum approval processes, winning new grants for TRIO (outreach and support services for low income students), MESA (Math Engineering Science Achievement), and guided pathways (co-lead with their vice president for student services), and leading accreditation for the district.  Prior to arriving at Wenatchee Valley College in 2013, Carli was interim president at the State University of New York, Canton, and provost and chief executive officer, the president’s chief of staff with responsibility for external partnerships and legislative outreach, and history professor for the university.  She was previously dean of arts and sciences at Yakima Valley College.

Carli is a Washingtonian, earning her doctorate in history from Washington State University and bachelor of arts degree from Gonzaga University.

2018 New Faculty Institute

When: August 29-30, 2018
Where: Clover Park Technical College in Lakewood, Washington

About the NFI 2018:
Registration Information:

The New Faculty Institute is an annual two-day immersion into the foundational knowledge, skills, and abilities necessary for practitioners to “thrive” (as opposed to merely survive) in the challenging and ever-increasingly-complex faculty role.

Each year, the NFI is a rare opportunity for faculty who teach in all 3 mission areas (Basic Education for Adults, Workforce, and Academic-Transfer) to collaboratively discover what they have in common through a sustained and multi-faceted inquiry into creating success— in the institution and in the classroom.  In addition, this is a valuable time to learn from colleagues who teach at different colleges in the Washington State CTC system.

Specific Topics:

  • defeating imposter syndrome by intentionally developing your professional identity as a two year college faculty member;
  • avoiding petty conflict with colleagues through leveraging constructive controversy;
  • identifying key leadership competencies you already possess … and those which you wish to develop over the span of your career;
  • cultivating an equity mindset;
  • research-based teaching practices that create equitable learning environments for all students;
  • employing formative and summative assessment techniques that ensure student learning;
  • fostering healthy relationships with students in a professional context;
  • assignment design as an equity strategy.

I hope you’ll encourage and support your “new” faculty to attend this unique professional learning experience designed to make explicit the connections between faculty success and student success.

Advanced Boot Camp for Professional-Technical Instructors

Who: Open to past Basic Boot Camp participants AND faculty with 3 – 5 years teaching experience.
Where: Olympic College
When: June 19-21, 2018, 8:00 a.m. to 5 p.m.
More Information:


  • Active Learning
  • Intergroup Dialogue – Diversity Focus
  • Engaging Lunch Circles
  • Using Technology & Gamification
  • Open Educational Resources (OER)
  • Assessment/Designing Measureable Outcomes Accessibility

Contact Marcus Lane, M.B.A
Workforce Development Program Coordinator

Research Publications that Will be of INTEREST to YOU!

The SBCTC research department has produced some new research publications which are available on the website at the following links. Thank you to Devin Dupree and David Prince for the great work!

Role of Transfer: Class of 2016

The Role of Transfer study is an update to three previous studies on the graduating classes of 2001, 2006 and 2011. The report focuses exclusively on Washington’s public baccalaureate graduates including Community and Technical College applied bachelor’s degree programs.

Role of Psychology 100

The focus of this paper is a course that may be helpful to consider for its overall role in guiding students to degree completion: Introductory Psychology or Psychology 100. Our reason for focusing on Introductory Psychology is its commonality in both the Associate of Arts Direct Transfer Agreement (AA-DTA) degree and the Associate of Nursing Degree (ADN). The former is the largest degree that colleges award. The latter is the largest professional technical degree awarded and the third largest degree awarded overall.

First Year English: Key Data Points

Several researchers and national organizations have identified completion of first year English and math as key strategies for increasing college student success. This research brief provides a summary of key data points and poses lingering questions related to first year English in the Washington Community and Technical College system.

Do You Know An Amazing Leader?

CTC Leads Logo

CTC Leadership Development Association
Award of Excellence in Leadership

This prestigious annual award honors an outstanding Washington community and technical college administrator or exempt employee who has made significant contributions to education and community.

Among criteria to be considered by the selection committee is demonstrated excellence in each of the following areas:

  • Leadership in the Washington community and technical college system for at least three years
    • Service to institution and profession
    • Evidence of accomplishments and involvements in the community
    • Evidence of supporting and fostering the aims of CTCLDA
    • Promoting professional growth and development
    • Professional standards, and
    • Advancement of the interests of Washington community and technical colleges

The award winner is recognized at the CTCLDA summer conference at The Davenport Hotel on August 16 & 17. In addition to an inscribed personal award, an award of $1,000 is presented in the award winner’s name to be used for exempt professional development at his/her institution.

Nomination Deadline: June 20, 2018
Contact Kati Hays for the form at
Executive Director, CTC Leadership Development Association

2018 ATL Conference Materials in a Canvas Shell!

Bill Jackie Jen

Bill Moore, Jackie Eppler-Clark, and Jen Whetham

On behalf of the Assessment, Teaching, and Learning (ATL) department at SBCTC . . .

Bill, Jackie, & Jen want to thank all the presenters and participants in our system who made the 2018 Assessment, Teaching, and Learning Conference such a success!

To quote the brilliant and inspirational Dr. Debra Jenkins, who shared the flame with us on the first day of the conference: “Students, your educators are ready!”

Save the Dates for Next Year!
May 1-3, 2019
The Davenport Hotel, Spokane, WA
SBCTC Calendar

Many of you indicated that you would find great value and pleasure in access to the fabulous slide decks, handouts, and other artifacts presented at the conference.

2018 ATL Conference Materials:
Enroll in the Canvas Shell: 

Note: Jen will be updating this shell with materials from pre-conference workshops and concurrent sessions as she receives them from the presenters.  🙂

Your feedback matters to Jen!  Please take a few moments to fill out this brief survey and let her know some details of your experience at the conference.
2018 ATL Conference Survey:

Supporting Staff: A Placement Assessment Issues Meeting

Burning Question
How do we help placement assessment staff in our Washington State CTC system—and other staff interested in or affected by these issues—connect with each on a regular basis in order to share ideas and address common challenges?

Online Conversation Opportunity
Join Kathryn Held, Tacoma; Sandra Bolt, South Seattle; and Bill Moore, SBCTC
April 19th, 3 to 4:30 pm
How to Join:

Topics Covered

  1. Smarter Balanced placement agreement changes, process, implications for multiple measures and better connection between K-12 and college as colleges are beginning to incorporate K-12 documents for college placement (transcripts, GPA, SB scores)
  2. Organizational issues for a “placement/testing” group: if we have an ongoing group what do people want/need from it; how frequent would the meetings be; next steps, etc.

Questions?  Contact Bill Moore at

Dr. Sachi Horback Awarded the Bernice Joseph Award for 2018!

Dr. Sachi Horback and the Faculty of Color Mentorship Program have been chosen by the Western Interstate Commission for Higher Education (WICHE) Alliance out of two-year college submissions to the Academic Leaders Toolkit to receive the Bernice Joseph Award for 2018.

The award is named in honor of the late Bernice Joseph, who was a “founding member of the Alliance and former Vice Chancellor for Rural, Community, and Native Education at the University of Alaska Fairbanks.”

Sachi will be presented the award at the upcoming Alliance Annual Meeting held at the Motif Seattle during the Awards Luncheon on April 19th at 12:15. For those of you attending please take note. For more information regarding the Alliance meeting, go to

Sachi, congratulations for all your hard work implementing this invaluable and exemplary program, and for the support it provides faculty of color in our community and technical college system!

P.S.– A more official press release will go out after the award is presented on the 19th so stay tuned!

Work on Your Thorny Institutional Problem

I really love, admire, read, and re-read Estela Mara Bensimon’s landmark article on closing equity gaps.

In the first part of this essay, Bensimon argues we must move away from looking at equity gaps as student learning problems and instead view them as organizational learning problems. To do this, schools must make disaggregating data an institutional practice, which renders what was “previously invisible” visible. And then, the institution, and its practitioners, must “discuss the undiscussable.”

This is rigorous work, this is hard work, and it is a social justice imperative we grow highly skilled at these kinds of core foundational moves.

From the application to the final celebration (Hint: haikus and hilarity!), both these Institutes will support your cross-functional team in a full process that begins with identifying an organizational learning problem and ends in a two year plan.

Plenary and concurrent sessions are tailored to the unique and specific problem your school plans to address; you’ll have opportunity for peer and collaborative mentoring from other two and four year colleges . . . and best of all, national experts will give you customized feedback to ensure your resulting plan is both visionary and actionable.

WASHINGTON CENTER for Undergraduate Education
2018 Summer Institutes
Reviewing Applications NOW through April 15, 2018

National Summer Institute on Learning Communities
July 9-12, 2018

Using Evidence for Improvement: Teaching & Learning National Institute
July 29–Aug 1, 2018

Compassion Fatigue? Or Compassion Satisfaction? Improve Your Professional Quality of Life with HeartMath

Do you suffer from compassion fatigue?  From burnout?
Do you yearn for compassion satisfaction?
What is your current assessment of your professional quality of life?
Do you have self-care practices that enable you to work with people experiencing trauma in sustainable ways?

A few weeks ago, a colleague in our system on the student services of the house contacted me to ask for my feedback as she revised a F2F session she had facilitated on self-care into a webinar. As we went through her slide deck, she defined “Compassion Fatigue” a term I have heard before, have experienced before, and witness in the stories I hear from practitioners in our system.

I had not, however, heard, or even imagined, the opposite end of the spectrum— “Compassion Satisfaction.”

I found myself then trying to imagine in to exactly what “Compassion Satisfaction” might look like.  And then . . . how does one achieve or get to this state?

I’ve learned over time if I am patient in my inquiry, the answers will appear.

So at the winter ATL retreat, when Sally Heilstedt, amazing dean at LWIT, told me about HeartMath, I heard a very clear answer.  Sally is the one who brought the Odessa notion of “The 4 Commitments” to LWIT (and thus to our system) and revised it/imagined it/breathed new life into as “The 4 Connections.”

So when Sally tells me about professional learning she believes is transformative for individuals and institutions, I pay attention.

LWIT faculty member, Mihaela Cosma, is a certified HeartMath Trainer; she will guide participants through the core practices of HeartMath at the upcoming Spring ATL Retreat.

Tuesday, May 1st to Wednesday May 2nd, 2018
Clark College, Vancouver, WA

If you are looking to deepen your capacity to serve while avoiding (or healing from) compassion fatigue and burnout . . . consider attending the spring retreat to experience HeartMath.

Draft Agenda:

PS—If you’d like to assess your professional quality of life, this quiz will help you assess your level of compassion fatigue, as well as your compassion satisfaction.  No matter what your result, the website has TONS of free resources.

PPS—If you want to know more about HeartMath practices, and you can’t come to the retreat, you can read more in this book.